Terms and Conditions

	METHODS OF PAYMENT We accept cash, verifiable checks and most bank cards on delivery of order; and we extend open account terms to accounts that have been pre-approved through our Credit Department.
	NEW OPEN ACCOUNTS To qualify for an open account, a completed credit application must be submitted and approved by our Credit Department. Credit applications can be found on our downloads page, or may be obtained by contacting our Sales Department. All purchases prior to credit approval will be on a COD basis.
	OPEN ACCOUNT TERMS Our standard terms are NET 30 days. The total invoice amount is due and payable 30 days after the invoice date. Any account that exceeds the credit limit, or any account with unpaid balances over 30 days past due will be on a COD basis until the open balance is paid to within the credit limit and/or the account becomes current. The unpaid balance of all past due accounts will be subject to 1 1/2% monthly service charge (18% per anum).  SALES TAX All items purchased for use will be taxed at the appropriate rate.  Sales tax will not be charged on allowed items that are purchased for resale if a valid Sales and Use Tax Certificate of Exemption form is on file in our office. We suggest that this form be submitted with the credit application.
	RETURNED CHECKS Any check that is returned unpaid by a banking institution will be subject to 5% service fee or $20.00, whichever is greater, or the maximum allowed by state.
	PRICES All prices are subject to change without notice. Merchandise will be billed at the price in effect at the time of shipment. Possession of catalogs or price lists does not constitute an offer on our part to sell at wholesale prices. SPECIAL ORDERS Items available from our vendors, but not regularly stocked by us, will be "special ordered" as a service to our customers. These items will be subject to prepayment or deposit requirements, and may not be cancelled or returned, unless damaged or defective.
	BACK ORDERS Items ordered but not in stock at the time of shipment will routinely be back-ordered. We will be glad not to back-order any or all out of stock items on a specific request. SHIPMENTS Please coordinate all ordering with our truck delivery schedules. Orders delivered by our trucks are shipped freight free. Orders that are required to be shipped via common carrier are FOB our warehouse. Additional information is available on the shipping page.
	MERCHANDISE RETURNS Please see our Return Policy page.
	FREIGHT CLAIMS Damage or shortage claims on merchandise delivered by our truck must be reported to our sales staff within 24 hours of delivery. Damage or shortage claims on merchandise delivered by common carrier must be filed with the delivering carrier. When a shipment is received that shows obvious damage, make a notation on the carrier's freight bill, then notify the carrier immediately. They will supply the claim form and instructions as to what to do with the damaged merchadise. One exception to these procedures is a lost or damaged UPS shipment. In this event, please notify us immediately so that we can file the claim. In all freight claim situations, please notify us so we can assist in originating the claim. Please hold the merchandise carton(s) and packing material until disposition of the claim is made.
	WARRANTIES All items sold by us are subject solely to the manufacturers' warranties and we, the seller, assume no other obligations. Copies of warranties are available upon request.

	Atlanta,GA 800-921-0343	Dunn, NC 800-758-1556	Lakeland, FL 800-859-3709	Panama City, FL 800-259-3470
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